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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A context menu will open. It comprises elaborate info about all the operations that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of tutorial videos explaining how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, take a look at our comprehensive FAQ section, which covers questions asked by real users and offers practical solutions. We frequently update our Frequently Asked Questions database with new articles so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of client support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you submit will be replied to within 60 minutes (the average ticket response time being only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

Contact: +233243417707 | 0202105176
Email: info@africahostingserver.com
Office: 25th Cresent Dowuona Street, Dzorwulu - Accra

Sales Lines Working Hours:
Monday to Friday:
06.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com